How can we help?

• Deposits

  • A top-up sends an M-Pesa prompt to your phone: approve it there with your M-Pesa PIN.
  • No prompt? Check your phone is on and has signal, then try again from Wallet.
  • Money left M-Pesa but isn't in your wallet? Email us the M-Pesa confirmation code and the time.
  Email us about deposits

• Withdrawals

  • Withdrawals go to the M-Pesa number on your account, in your own name.
  • Withdrawals need identity verification and are confirmed with your app PIN.
  • Some withdrawals are reviewed for security before they're paid. We never ask for your M-Pesa PIN.
  Email us about withdrawals

• Your account

  • You sign in with your phone number. One account per person.
  • Lost your phone or changed your number? Email us with your player name and we'll help you back in.
  • To close your account or get a copy of your data, email us.
  Email us about your account

• Match disputes

  • Every shot is checked on our servers, so we can replay what happened.
  • If you lose connection you have 60 seconds to rejoin. If a match fails before the first shot, both stakes are refunded.
  • Think something's wrong? Send your player name, your opponent's and roughly when you played.
  Email us about match disputes

Copyright complaint about a profile photo? See Copyright & DMCA.